Booking & Payment Policy
Appointments at NUR Therapy are by pre-booking only. Payment is taken in full at booking, with clear refund windows for cancellations.
How do I pay for a treatment?
Payment is taken in full at the time of booking via the online booking system.
What is the cancellation and refund policy?
More than 48 hours' notice: full refund. Between 6 and 48 hours: refund less a £10 admin charge. Less than 6 hours or no-show: non-refundable.
Can I reschedule instead of cancelling?
Yes. Contact us as early as possible and we'll do our best to move your appointment within the refund windows above.