Booking & Payment Policy

Appointments at NUR Therapy are by pre-booking only. Payment is taken in full at booking, with clear refund windows for cancellations.

How do I pay for a treatment?

Payment is taken in full at the time of booking via the online booking system.

What is the cancellation and refund policy?

More than 48 hours' notice: full refund. Between 6 and 48 hours: refund less a £10 admin charge. Less than 6 hours or no-show: non-refundable.

Can I reschedule instead of cancelling?

Yes. Contact us as early as possible and we'll do our best to move your appointment within the refund windows above.